OUR VISION & MISSION
- To be the best quality in money changer service.
- To establish an excellent quality of customer centric and service driven and to pro across the nation by 2025.
With the motto of “Reasonable & Reliable”, the company is dedicated towards excellence. We aim to provide our clients with outstanding personalized service and value for their money, from the smallest to large cash transaction, and meeting their needs in the cheapest, most efficient way possible.
Our standards and our values are core to our knowledgeable and professional dealers and cashiers. We recognise that immediate access to a friendly competent service partner who understands your foreign currency needs and objectives is a unique point of difference which is why we believe customer always come first. Our reward is that our customers conduct repeated business with us with absolute satisfaction and recommend our services to others.
Our company also has an efficient Anti Money Laundering policy, KYC procedure and control system in place. The company is fully regulated by Bank Negara Malaysia. The operation and accounts are regularly inspected by the regulator. We, have been providing our clients with impeccable foreign exchange rates. Our vision is to maintain and grow our position and reputation in the Malaysia and worldwide. We, at PACIFIC MONEY EXCHANGE SDN BHD, are determined to obtain the best possible exchange rates for our clients – whatever it takes.